Privacy policy

Our commitment to you

Your trust matters deeply to us. When you share your story with Femme Health, you deserve to know that your information is treated with care, respect and discretion. This policy explains what we collect, why we collect it, and the choices you have.

Information we collect

Information you share with us: when you ask a question, complete an intake or coverage form, or email us, we may collect your name, contact details, date of birth, insurance details and anything you choose to tell us about your needs.

Information collected automatically: when you visit our website, we may collect basic technical details such as your browser type, device, pages viewed and general location, using cookies and similar technologies.

How we use your information

We use your information to respond to your questions, review your coverage, coordinate care, share updates you have asked for, and improve our website and services. We do not sell your personal information.

Health information

Health information you share in connection with care is handled with heightened protection and in line with applicable health privacy laws. You will receive a separate Notice of Privacy Practices before care begins.

Cookies

Cookies are small files stored on your device. Essential cookies keep the website working properly. With your permission, we may also use analytics cookies to understand how visitors use our site so we can make it better.

You can accept or decline non-essential cookies using the banner shown on your first visit, and you can clear cookies at any time in your browser settings.

How we share information

We share information only with trusted service providers who help us operate our website and services and who are required to protect it, when you ask us to, or when required by law.

How we protect information

We use administrative, technical and physical safeguards designed to protect your information. No method of transmission online is completely secure, but we work continually to keep your information safe.

Your choices and rights

You may ask to see, correct or delete the personal information we hold about you, or to stop receiving updates from us. Depending on where you live, you may have additional privacy rights. To make a request, email hello@femmehc.com.

Changes to this policy

We may update this policy from time to time. When we do, we will post the new version on this page with an updated date.

Contact us

If you have any questions about your privacy, we are here to listen. Email us at hello@femmehc.com.